Purple Heart handles leasing, rent, maintenance and compliance for rental owners, with the discipline of a 21-year Army career and the care of someone who treats your property like her own.
Property care, project delivery, and expert guidance.
From day-to-day property management to project coordination and consulting, one dedicated team helps you keep your property and your plans moving forward.
01
Marketing & leasing
Priced to the local market and advertised where renters actually look.
Rental rate analysis from local market data
Listings with professional photos and virtual tours
Showings and applicant follow-up
Compliant lease drafting and signing
02
Tenant screening
Reliable residents are the best protection your investment has.
Credit, criminal and eviction history reports
Employment and income verification
Rental history and landlord references
Consistent grading with formal approvals or denials
03
Rent collection
Rent collected on schedule and paid out to you without the chasing.
Monthly rent collection and online payments
Late-fee enforcement and payment follow-up
Security deposits held to state and local law
Owner disbursements each month
04
Accounting & reporting
Books you can read at a glance, ready when tax season comes.
Monthly and annual income and expense statements
Bill pay for taxes, insurance, mortgage and utilities
Annual operating budgets
Year-end summaries for your tax preparer
05
Maintenance & repairs
Small problems fixed before they become expensive ones.
Routine upkeep, landscaping and seasonal servicing
Work orders coordinated from request to completion
Vetted, licensed contractors we supervise
24/7 hotline for burst pipes, HVAC failures and more
06
Inspections
A documented walkthrough at every stage of a tenancy.
Move-in and move-out inspections with photos
Routine interior and exterior checks
Written condition reports for owners
Itemized security deposit reconciliation
07
Turnover & make-ready
Less time vacant between one resident and the next.
Rent-ready assessment of every vacated unit
Deep cleaning, paint and repairs
Locks re-keyed between residents
Utility and HOA coordination
08
Resident relations
Residents who feel looked after stay longer and care for the home.
One point of contact for questions and requests
Move-in and move-out coordination
Lease renewals and rent reviews
Notices to and from residents, vendors and owners
09
Legal & compliance
The rules followed properly, so the risk stays off your desk.
Fair Housing compliant marketing and screening
Lease enforcement and formal notices
Eviction handling through the legal process, if needed
Records kept for every property
10
Project Management
Clear plans, coordinated teams, and steady progress from start to finish.
Project scope, timelines, and milestone tracking
Budget planning and progress reporting
Contractor and vendor coordination
Risk, issue, and stakeholder communication
11
Property & Business Consulting
Practical guidance to help you plan improvements and make confident decisions.
Property operations and process reviews
Renovation and improvement planning
Business workflows and team coordination
Action plans tailored to your goals
Thinking about a remodel?We also advise on renovations, decorating and upgrades that raise a property's rental value.
Guidance at every step, from setting the rent to signing your first lease.
Out-of-area owners
Eyes on your property and regular updates, wherever you live.
Investors
A dependable operator for daily management while you grow the portfolio.
Military & relocating families
Run by a veteran who understands military life and what frequent moves ask of a household.
Multi-unit & small commercial
Detail-oriented, personal management for buildings with more moving parts.
How it works
From first call to first rent check, in four steps.
1
Rental analysis
We review your property and the local market, then recommend a competitive rent.
2
Prepare & market
A move-in inspection, professional photos and listings across multiple channels.
3
Screen & place
Every applicant is checked and verified. The right one signs a compliant lease.
4
Manage & report
We collect rent, handle repairs and send you clear statements every month.
Claudia I. PadillaFounder · U.S. Army veteran
Our story
Built on service, by someone who has lived it.
Our founder, Claudia I. Padilla, was born in Mexico and raised in Texas by parents who came to the United States looking for a brighter future. She enlisted in the Army in 2004 and served for 21 years, with deployments to Iraq and Kuwait, supporting aviation units and mentoring fellow soldiers.
Along the way she earned a bachelor's in administration and a master's in Organization Development and Business Management, raised two daughters, and started managing property. That mix of discipline and care is what Purple Heart is built on.
SBE Certified · Small Business Enterprise
“Strive not to be a success, but rather to be of value.”
Albert Einstein, the line Claudia runs the company by
Integrity
We honor our commitments and act ethically in everything we do.
Resilience
Challenges get met with strength and adaptability, not excuses.
Dedication
Exceptional service, for owners and residents alike.
Community
Connection and trust with the people who live in the homes we manage.
Growth
Always learning, improving and finding a better way to do the job.
In their words
Kind words from our clients.
“
“...has been a lifesaver for me.”
Gabriela Benitez Lara“
“...went above and beyond...”
Emma Thompson“
“...blown away by the amazing service...”
Oliver Hartman
Selected excerpts from testimonials on our existing website.
Repairs are coordinated quickly through licensed contractors, and urgent problems reach a real person at any hour. Looking for a place to rent? Ask us what is available.
Office hoursMonday to Friday, 9am to 5pm CSTEmergencies answered 24/7.
Project & advisory services
Project management and consulting for property owners and real estate teams.
Claudia consults on real estate and new construction projects, coordinating schedules, budgets and risk so your crew can focus on building. She works in English and Spanish, which keeps the office and the job site on the same page.
Tell us about your property and we will come back with a recommended rent and a plain explanation of how we would manage it. No cost and no obligation.